Friday, April 13th, 2007

Presence Icon not showing in MOSS 2007/WSS v3



The problem, as posted by stswordman on the Microsoft SharePoint forum

…I think it’s feature of moss that show the status of lcs users…..

This must be the presence icon, which is normally installed by default. I tried this in a new VM build and shock horror I couldn’t see it either. So I started down the route of solving this (as below) but still no luck

I have reproduced the problem in my dev environment, single MOSS server with a seperate DC.
- Each user has an email address, as shown in the sites and people.
- Presence and Smart Tags are enabled in the Web Application General Settings (via central admin)
- The Modified By column is showind Name (presense) for the person

The column header has the presence icon next to the work Modified, but no users have ther presence icon displayed when you hover over the user control.

I have tested the client using the code tip from sps 2003. Code snippet in the forum post.

After more searching I came across Mark Krugers blog post on enabling the MSN Messenger Presence in plain html, nothing new there you say lots of people have published about this [including me :) ]. But mark mentioned the need for the user to have the site as a trusted site to enable the icon by default.

So it was solved: Add the site to your trusted sites (or local/intranet) and the icon will appear :)


 Showing my presence icon.


 Showing the menu.
What this does now mean is that presence information is only shown when you have added the site as trusted or local site, the icon now respects increased security setting for internet sites and is probably how it should work.

  • Andrew Woodward
    The presence Icon is based on your local (client) installation of Messenger or LCS software, have you checked that you have added these other users to you list of contacts in Messenger?
  • Anonymous
    I have added several people to the summary link web part, one person shows the presence icon but none of the others do. Any idea why the behavior would not be consistent. All of the people are in my AD
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